Avestris Terms and Conditions
Effective date: 2026-05-11 · Contact: [email protected]
These terms are written for clarity. They should still be reviewed by qualified counsel before large-scale public launch or unusually sensitive customer work.
Services
Avestris provides technical consulting, systems reconnaissance, legacy software triage, operational analysis, documentation, and related report-generation services. Fixed-scope introductory products, including the Access Orientation Report, are investigatory and informational products, not repairs, migrations, legal opinions, accounting opinions, cybersecurity certifications, or guarantees.
No Obligation to Accept Work
Avestris may decline, pause, reject, refund, or require a custom engagement for any request at its discretion, including unsafe, unlawful, abusive, incomplete, misleading, unsuitable, or out-of-scope requests.
Customer Responsibilities
- You must have authority to submit files, screenshots, logs, system information, and other materials.
- You are responsible for preserving your own backups.
- You should remove or redact sensitive information when possible.
- You must not upload malware, illegal content, stolen data, unauthorized credentials, or files you do not have authority to submit.
- Do not submit regulated or highly sensitive data unless Avestris has explicitly agreed in writing to an appropriate handling process.
Upload and Intake Limits
Public self-service intake may reject files or submissions based on size, type, token status, security controls, abuse controls, or operational discretion. For the public Access Orientation Report launch gate, public uploads are capped at 100 MB and limited to accepted Microsoft Access file types unless Avestris provides another transfer path.
The initial public self-service launch is focused on United States customers. International requests may require manual review and written acceptance before payment, upload, or analysis.
No Warranty
Services and reports are provided on an as-is and as-available basis unless a separate written agreement says otherwise. To the maximum extent permitted by law, Avestris disclaims express and implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, data recovery, error-free analysis, business outcome, compatibility, security, or suitability for any particular use.
Limitation of Liability
To the maximum extent permitted by law, Avestris is not liable for indirect, incidental, special, consequential, exemplary, punitive, or business-interruption damages, including lost profits, lost revenue, lost data, lost opportunity, loss of goodwill, system downtime, or costs of substitute services. For fixed-scope introductory products, Avestris's total liability is limited to the amount paid for the specific product giving rise to the claim, unless a signed written agreement states otherwise or applicable law does not allow that limitation.
Payment and Refunds
Payment terms are stated at purchase or in a written estimate. Introductory products may be refunded, declined, or credited at Avestris's discretion if a request is unsuitable for fixed scope. Refunds, disputes, failed payments, and chargebacks may pause work or revoke upload/report tokens.
Confidentiality and Security
Avestris treats customer-submitted artifacts as confidential operational material and uses reasonable safeguards appropriate for a small technical consulting business. No internet-connected system can be guaranteed perfectly secure. See the Privacy Policy and Data Use and Retention Policy.
Changes
Avestris may update these terms as services, infrastructure, or legal requirements change.